OMNIplus
OMNIplus Service

OMNIplus

Discover our Premium Service
for your Setra.

We are always there for you when it comes to bus-specific services, professional parts supply with genuine parts or efficient training. We are the powerful and responsible partner at your side, and with OMNIplus we offer you a wide range of well thought-out services and individual solutions. We will stay by your side – wherever you happen to be at the moment.

ServiceNetwork.

ServiceNetwork.

Over 600 bus-specific service centres in Europe.

ServiceNetwork.

ServiceNetwork.

Over 600 bus-specific service centres in Europe.

With OMNIplus BusWorld Home, OMNIplus BusWorld, OMNIplus BusPort and emergency service centres (BusPoint), we have organized our service centres according to the services we offer in order to meet all your different requirements. The broad and standardised range of services provided by OMNIplus and optimized network structures are in place to get your bus back on the road quickly. With the OMNIplus ServiceCards and the 24h SERVICE supported by OMNIplus Uptime you can be sure to receive fast and competent help including in the event of unplanned stops.

Service.

Service.

Tailored, customer-oriented service offers.

Service.

Service.

Tailored, customer-oriented service offers.

OMNIplus is the service brand for Setra buses, and is always available for bus and coach-specific services. We are the powerful and responsible partner by your side, and with OMNIplus we offer you a wide range of well-thought-out services, alternating service campaigns and individual solutions.

Individually adapted OMNIplus service contracts, BestAge Repair, TireService and a wide range of service products ensure smooth operation of bus and coach services – no matter where you are. With our well-founded bus and coach-specific know-how, in conjunction with specially-equipped workshops and the necessary components, we will undoubtedly meet your high expectations.

OMNIplus ON.

OMNIplus ON.

The digital service innovation for all aspects of the bus.

OMNIplus ON.

OMNIplus ON.

Step-by-step, all bus-specific digital services will be bundled under OMNIplus ON. The aim: to optimise vehicle availability across your entire fleet and thus also the economic performance of your bus company. By way of orientation, OMNIplus ON offers four different service categories.

- OMNIplus ON advance –
for maximum vehicle availability

- OMNIplus ON monitor –
for efficient fleet management

- OMNIplus ON drive –
for the best possible support of bus drivers and

- OMNIplus ON commerce –
for optimised purchasing management.

OMNIplus Uptime.

OMNIplus Uptime.

Intelligent networking of vehicle, service and your business.

OMNIplus Uptime.

OMNIplus Uptime.

Intelligent networking of vehicle, service and your business.

Service that doesn't just think, but which thinks pro-actively: OMNIplus Uptime. The status of vehicle systems is permanently called up in real-time. If this information leads to the identification of repair or maintenance work being necessary, the next step is taken fully-automatically: depending on the type of message, it will be forwarded to the OMNIplus 24h SERVICE or to your local workshop. In the case of maintenance measures which can be easily resolved by means of self-help, OMNIplus Uptime sends the information directly to the cockpit. By putting OMNIplus Uptime in place, you will be able to reduce the number of vehicle breakdowns and can have any workshop visits bundled together in a more optimally plannable way. This increases the availability of your vehicles. And thus the efficiency of your business operations.

Parts and Accessories.

Parts and Accessories.

So that your Setra remains an authentic one.

Parts and Accessories.

Parts and Accessories.

So that your Setra remains an authentic one.

As their manufacturer we are the ones that best know the individual components of your complete product. This way, tested and proven OMNIplus genuine parts specifically designed for your Setra coaches and buses, ensure that extra safety and durability. More than 130,000 bus and coach-specific spare parts are always available for you in the world's largest central warehouse. State-of-the-art logistics and unified standards of documentation ensure you the provision of spare parts all around the world – swiftly, reliably and always close by.

Benefit, too from our replacement-parts campaigns and the web-based OMNIplus OnlineParts Shop, WebParts and eProcurement ordering systems for parts, where you can check prices and availability and order original parts quickly and easily.

Training.

Training.

OMNIplus Training – the right training courses for every task.

Training.

Training.

OMNIplus Training – the right training courses for every task.

Based on our many years of experience with buses, we have tailored all training courses (driver, service and workshop training) to meet not only your needs but also all national and international legal requirements. If required, we can prepare an individually tailored training course for you which is adapted to your vehicles and your technical requirements.

In our position as both the vehicle manufacturer and the training provider, we are in close contact with the development and production departments, and can thus ideally combine theory with practice.

The excellent technical training of our trainers ensures great success levels. Thanks to consistent further development, our training courses always correspond to the latest standards in methodology and didactics.

We offer you service and workshop training courses from all relevant fields of competence, such as drive systems, suspension/brakes, electrical systems, comfort/body, systems and support quality.

In terms of our driver training courses, the following training courses are just some of those which we offer: Eco Training, Expert Handling Training, Communication Training, Emergency Training, Safety Training, Regulations and Digital Control Devices as well as Schoolbus Training.

Bus-specific workshop and service information – quick and clear.

The most important facts at a glance:

  • Online query of all repair-relevant data (model series or vehicle-dependent)
  • Transparent vehicle administration with direct connection to your Dealer Management System (DMS)
  • Clear and measurable order processing as well as efficient and transparent work processes
  • Includes testing specifications for the main inspection
Click here to find out more about OMNIplus BusDoc (German)
Route Planner.

Route Planner.

Plan bus- and coach-specific tours with the OMNIplus Route Planner.
 

Visit the OMNIplus website
ServiceDirectory Online.

ServiceDirectory Online.

In the OMNIplus ServiceDirectory Online you will find all the service centres and contact persons all across Europe.

Visit the OMNIplus website
Further services.

Further services.

Discover a range of further services from OMNIplus.

 

Visit the OMNIplus website
Please choose your country.
Welcome to Setra Buses

Please note: on our International Page we present the German product range. The content does not apply to all countries and certain features or descriptions may not be available in your country.

To visit a country specific page please select from the list.

Should you have any questions regarding Setra buses or our products, please do not hesitate to contact us. We are always happy to receive your comments.

Contact us by email